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Complaints book

In accordance with the provisions of the Consumer Protection and Defense Code, this institution has a Complaints Book at its disposal.

Company data

Business name: INVERNA PERÚ S.A.C.

RUC: 20606590319

Address: Calle Teruel 131, Pueblo Libre, Lima, Perú

    Identification of the complaining consumer (or representative if he or she is a minor)

    Identification of the contracted good

    Detalle de su reclamo

    (1)Claim:Disagreement related to products and/or services.

    (2)Complaint:Disagreement not related to products and/or services; or, discomfort or dissatisfaction with customer service.

    *The formulation of the claim does not exclude recourse to other means of dispute resolution nor is it a prerequisite for filing a complaint with Indecopi.

    *The supplier must respond to the claim within a period of no more than thirty (30) calendar days, and may extend the period up to thirty days.

    *The response to this claim or complaint will be sent to the email indicated in this form.

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