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What should I do if I am missing an item in my order?
We apologize for the error and appreciate your understanding. To correct it, please contact us through our Instagram account: @inverna.universe, via WhatsApp to the number +51 961 739 559, or by email to [email protected]. Attach photos of the incorrectly received product along with your order number, and we will proceed to send the missing item.
Your satisfaction is our priority and we will work to resolve this situation as efficiently as possible.