What should I do if I still haven’t received my order?
It is important to remember that delivery times for our orders vary by region: North, Central and South America (5 to 7 business days), Europe (5 to 7 business days), Asia (5 to 7 business days) and Rest of the World (5 to 7 business days). In case these days have passed and you have still not received your order, we apologize. Sometimes delays may occur with international shipments, so we kindly ask for your patience.
For any questions or follow-up, we invite you to contact us through our Instagram account: @inverna.universe, via WhatsApp to the number +51 961 739 559 or by email to [email protected]. Please include your order number so that we can provide you with the necessary assistance and resolve the situation in the best possible way.