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Terms & Conditions

Version updated as of February 1, 2024

1. User Acceptance

You can browse, use, and/or make purchases on the Inverna PerĂș website without having to have a username or registering there. To register, the User must complete a form and provide the personal data requested, in accordance with our Privacy Policy. Upon registration, a personal account is generated for the User to use the website.

Through the Inverna PerĂș website, the User may purchase the products offered, requesting home delivery or warehouse pickup.

By browsing, using and/or making purchases without registration or registering, the User has accepted, without reservation, all the provisions included in these Terms and Conditions that regulate access and use by any User (with or without registration ) from the Inverna PerĂș website.

Users who use this platform declare that they know that what is offered/advertised within the website is exclusive to it and is not applicable to other media and/or sales channels, nor to wholesale sales or corporate sales. .

2. Use of the Inverna PerĂș website

The Inverna PerĂș website is available only to those people who can enter into legally binding contracts in accordance with the provisions of applicable law.

The User agrees to use the Inverna PerĂș website in accordance with the Law, these Terms and Conditions, morality, good customs and public order.

3. Password Responsibility

For Users who have an account: At the time of registration the User declares that the data provided is their own data, that is, it must not include the name of another person, nor provide any other personal data of another, with the intention to impersonate another person. In this case, Inverna PerĂș reserves the right to take the corresponding measures if the User tries to impersonate another person.

Users who successfully complete their registration will be generated a personal account with a password with which they can access it from the Inverna PerĂș website. Each User is responsible for their own password, and must keep it under absolute reserve and confidentiality, without revealing or sharing it, in any case, with third parties. Any action carried out through a User's personal account is always presumed to have been carried out by the User who owns said account.

In the event that a User identifies that a third party knows and is using their password and personal account, they must immediately notify Inverna PerĂș.

Communications concerning the administration or queries regarding the password of a specific account can be sent to [email protected]< /a>.

4. Intellectual Property

All intellectual property rights of the Inverna PerĂș website, its contents and designs belong to it or, where applicable, to third parties with whom it has contracted. In those cases in which they are the property of third parties, Inverna PerĂș has the necessary licenses or permits for their use.

The reproduction, distribution, transformation, public communication, making available or any form of use of all or part of the contents of the Inverna PerĂș website, on any medium and by any technical means, is expressly prohibited, without the authorization of Inverna PerĂș. The User agrees to respect the intellectual property rights owned by Inverna PerĂș, related companies and third parties.

Likewise, the use or reproduction of any registered trademark, name or logo that appears on the Inverna PerĂș website is expressly prohibited without its prior written authorization.

5. Limitation of liability and indemnity

Inverna PerĂș states that the suspension or interruption of the website does not cause any harm to the consumer, and there is no legal obligation to permanently maintain an enabled website. Without prejudice to this, through this clause the consumer acknowledges that Inverna PerĂș is not responsible for any possible damages or losses to the website that may arise from events that are beyond the control of Inverna PerĂș, as well as of illegitimate interference.

6. Product presentation

Inverna PerĂș offers its products in two presentations:

  • Regular presentation
  • Giftbox

If the User wishes to purchase a product from Giftbox, they must go to the respective independent section. The User declares to review in detail the presentation to be acquired and agree with it. The product will be sent to the User as purchased.

7. Payment Methods

Users have an option to pay for their orders:

  1. Online payment

The payment methods accepted for online payment are the following:

  1. Through Paypal
    • Paypal Account
    • Visa
    • MasterCard
    • American Express
    • Diners Club

After the User has confirmed the order, they are responsible for having the payment method indicated during the purchase process. If you do not have this means of payment, the order cannot be fulfilled and will be cancelled.

The products offered on the Inverna PerĂș website, unless a different way is indicated for particular cases or offers of certain products, can only be paid with the means that are specifically indicated in each case. The use of credit or debit cards will be subject to what is established in these Terms and Conditions and, in relation to their issuer, and to what is agreed in the respective contracts signed with the bank issuing the means of payment.

In case of contradiction, what is expressed in that last instrument will prevail. In the case of bank cards accepted on the Inverna PerĂș website, the aspects related to these, such as the date of issue, expiration, blocks, commission charges, purchase interest in installments, etc., will be governed by the respective contracts signed with the issuing bank of the means of payment, so that Inverna PerĂș will not have responsibility for any of the aforementioned aspects.

Under any suspicion and/or confirmation of unauthorized purchases, Inverna PerĂș will cancel the purchase and cancel the transaction.

8. Currency Conversion

For the convenience of our users, we have implemented a currency converter on our website. This allows you to view the prices of our products in your local currency. However, please note that all transactions will be processed in US dollars (USD).

At the time of checkout, the total amount will be charged in US dollars, regardless of the currency in which the price was viewed. This is because we work with the PayPal platform, which processes transactions in US dollars.

Please be aware that the conversion from your local currency to US dollars may vary according to current exchange rates and the policies of your issuing bank.

Example: If you view the price of a product in Euros (EUR), at the time of purchase, your card will be charged in US dollars (USD).

We appreciate your understanding and hope you enjoy your shopping experience with us.

If you have any questions or need further information, please do not hesitate to contact our customer service team.

9. Stock

Inverna PerĂș is responsible for updating the page and constantly reviewing the products displayed on the site, however, our company may modify and discontinue the products at any time without incurring any responsibility towards the User.< /p>

The Inverna PerĂș website is pre-established to show products out of stock at the time of the User's navigation with an “out of stock” label. Without prejudice to this, in accordance with what is developed in clause 9, Inverna PerĂș reserves the right not to approve the purchase request and consequently not to ship a product if it does not have the requested stock due to any exceptional circumstance that may exist. could be generated.

Any purchase request made through our website will be validated according to product stock, customer data, payment method data and transportation capacity. If any of these validations are negative, the purchase request will not be processed, and the Client will be notified of said rejection via email (indicated by the Client during the registration process on the site) or by telephone, if applicable. case.

10. Formation of consent in transactions carried out through this Site and Purchase Process

Through the Inverna PerĂș website, product offers will be made, which may be accepted through acceptance, electronically, and using the mechanisms that the Inverna PerĂș website itself offers for this purpose. Any acceptance of the offer will be subject to the condition precedent that Inverna PerĂș validates the transaction. The receipt by Inverna PerĂș of the purchase order request does not imply that it has been accepted, the transaction has been validated, or the availability of the products has been confirmed. Consequently, for any operation carried out on the Inverna PerĂș website, confirmation and/or validation or verification by it will be a requirement for the formation of the contract.

To validate the transaction, Inverna PerĂș will verify: a) That there is available stock of the products at the time the offer is accepted; b) That validates and accepts the payment method offered or chosen by the user; c) That the data registered by the User on the site coincides with those provided when making their purchase request; d) That the payment is accredited by the User; and, e) That there is transport capacity of our motor vehicles to carry out the shipment (the “Conditions of Purchase”).

It is important that you pay attention to any communication, as we may contact you for the aforementioned validation. In response to what is stated in the previous paragraphs, and as a measure to protect the security of transactions, Inverna PerĂș may cancel orders when it verifies that one or more of the Purchase Conditions are not complied with, in particular indicated in literals a, b, c, d and e above. If any of the conditions previously indicated are not met, and as a security measure for the user, Inverna PerĂș will automatically cancel the order placed, proceeding to communicate this fact to the financial entity issuing the card used by the user in their request. of purchase within a maximum period of seven (7) business days. Subsequently, said financial institution will be solely responsible for proceeding with the release of the amount retained for the purchase, in accordance with its corresponding procedures and policies. Inverna PerĂș may proceed to cancel any order, as well as cancel the corresponding purchase order, under the terms provided in this paragraph at any time, even after the user receives confirmation of receipt of the order.

Additionally, the availability of the product cannot be confirmed until your order has been prepared for shipping, considering any type of discrepancy between the availability provided on our Site and the effective stock of the products. Likewise, if the purchase process is not approved, Inverna PerĂș will send a communication (via email or telephone) to the client to inform them of this.

In the particular case that the Purchase Condition that is not met is the lack of stock of only one(s) of the products in your purchase request, we will contact you to inform you about this. At this stage you will be able to decide between:

  • Accept the purchase of the remaining products, where we will invoice only the amount of said products, or,
  • Cancel the order.

The prices of the products available on the Inverna PerĂș website, while they appear available, will only be valid and applicable on this website and will not be applicable to other sales channels used by Inverna PerĂș, such as other online sales sites. electronically, catalogues, physical stores, telephone delivery or others. The prices of the products offered on the Inverna PerĂș website are expressed in Soles. The prices offered are expressed in soles and correspond exclusively to the value of the good offered. These prices include the General Sales Tax (IGV) and do not include transportation, handling, shipping, accessories that are not expressly described or any other additional item or bank interest charges for the payment method used.

11. Product dispatch

The products purchased through this website will be subject to the shipping and delivery conditions chosen by the user and available on the site. The shipping location information is the sole responsibility of the user. The deadlines chosen for dispatch and delivery are counted from when Inverna PerĂș has validated the purchase request and the payment method used, and are considered business days for compliance with said deadline. For more information:

Once the purchase process is confirmed, the estimated shipping time is 1 to 3 business days for Metropolitan Lima and 5 to 10 business days for provinces.

Inverna PerĂș will not incur liability if, due to unforeseen events, force majeure and/or natural disasters, it does not deliver the product on the date agreed upon with the User within the delivery times indicated in the preceding paragraph.

12. Exchanges and returns

No exchanges or refunds on international purchases.

13. Promotions

The validity period of the offer is that which coincides with the validity date indicated in the promotion or by virtue of the exhaustion of the quantities of products (stock) available for that promotion duly informed to the User, or while the offer is keep available, whichever of these terms is shorter.

The promotions offered on this website are not necessarily the same as those offered by other sales channels used by Inverna PerĂș, unless expressly stated on the website or in the advertising carried out for each promotion. When the Inverna PerĂș website offers promotions that consist of free delivery or a discount on one product for the purchase of another, the dispatch of the good that is delivered for free or at a reduced price will be done in the same place where the product is dispatched. purchased product. The Inverna PerĂș website subjects its promotions and promotional activities to compliance with current regulations.

14. Personal Data

The processing of personal data and other User information that Inverna PerĂș carries out through this website, as well as the purposes of said processing, will be specifically detailed in the Privacy Policy.

15. Communications

The User expressly accepts that the telephone number and/or email address entered in the registration form will be the official means of contact between Inverna PerĂș and the User, and it is the absolute responsibility of the latter to verify that said email and /or telephone number is always active and functional to be able to receive all communications from Inverna PerĂș. On the other hand, any communication that the User wishes to send to Inverna PerĂș must be addressed to: [email protected].< /p>

16. Force majeure

Inverna PerĂș will not be liable for any delay or failure in performance or interruption in the website that may result directly or indirectly from any cause or circumstance beyond its reasonable control, including, but not limited to, failure of equipment or electronic or mechanical communication lines, theft, operator errors, severe weather, earthquakes or natural disasters, strikes or other labor problems, wars, or government restrictions.

In addition, Inverna PerĂș is working to guarantee the availability and delivery of the products within the offered time; However, due to the situation we are facing due to the spread of COVID-19 and the increase in operations through our e-commerce channel, we inform you that our delivery times may suffer eventual delays. We remind all our users that our economic activities are subject to compliance with the Government's provisions and may be affected at any time by the State of National Emergency, so, in the event of a fortuitous event or force majeure, we will be authorized to proceed with the cancellation of the purchase order and the return to the payment method used.

17. Complaints book

In accordance with the provisions of the Consumer Protection and Defense Code, Law No. 29571, Inverna PerĂș makes a virtual Complaints Book available to the User so that they can register their complaints or formal claims. The virtual Claims Book can be found at the following link: Claims Book.

18. Transfer of contractual position

The Users expressly authorize the transfer of these Terms and Conditions and in favor of any person who (i) is bound by these Terms and Conditions and/or (ii) who is the new person in charge of the data bank that contains the information. User's personnel. After the transfer has occurred, Inverna PerĂș will not have any responsibility with respect to any event that occurs from the date of the transfer. The new person in charge will assume each and every one of the obligations established in these Terms and Conditions and in the Privacy Policy regarding the treatment, protection and conservation of the User's personal information.

19. Applicable law and jurisdiction

These Terms and Conditions are governed by Peruvian law and any dispute that may arise in relation to the validity, application or interpretation thereof, including the Privacy Policy, will be resolved in the courts of Cercado de Lima.< /p>

20. Modification of the Terms and Conditions

Inverna PerĂș expressly reserves the right to modify, update or expand these Terms and Conditions at any time.

Any modification, update or extension produced in these Terms and Conditions will be immediately published by this means, and it is the responsibility of the User to review the Terms and Conditions in force at the time of navigation.

If the User does not agree with the aforementioned modifications, they may choose not to use the Inverna PerĂș website.

We note that the Terms and Conditions in force at the time of the transaction with the User will be respected.

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