What should I do if I have problems processing payment for my order?
01/02/2024
If you have problems processing payment for your order, please contact us through our Instagram account: @inverna.univer...
Payments and refunds
What should I do if my coupon or giftcard doesn’t work?
01/02/2024
If your coupon or giftcard does not work, please contact us through our Instagram account: @inverna.universe, via WhatsA...
What payment methods do you accept?
01/02/2024
You can make your payments through PayPal’s secure payment gateway, which accepts credit cards from all over the w...
What currency are your prices displayed in?
01/02/2024
On our international website, www.en.invernauniverse.com, prices are expressed in US dollars ($).
Do you offer discount codes or coupons?
01/02/2024
We do not usually offer significant discounts because all our items are handmade, which involves extensive manufacturing...
How long does a refund take?
01/02/2024
No exchanges or refunds on international purchases.