What should I do if my order has not arrived?

Please note that our delivery times range from Express Shipping (a maximum of 24 hours) to Regular Shipping (1 to 3 business days). If the estimated time has passed and you still have not received your order, please contact us immediately.

You can reach us through our Instagram account, @inverna.universe, WhatsApp at +51 961 739 559, or email at [email protected]. Please include your order number in your message so we can investigate and resolve the issue promptly.

We are here to help ensure that you receive your order promptly and are satisfied with your experience.