You may browse, use and/or make purchases on the Inverna Perú website without an account or by registering. To register, the User must complete a form and provide the requested personal data in accordance with our Privacy Policy. Registration creates a personal account for the User to use the website.
Through the Inverna Perú website, the User may purchase the products offered and request home delivery or warehouse pickup.
By browsing, using and/or making purchases, whether registered or unregistered, the User accepts without reservation all provisions of these Terms and Conditions governing access to and use of the Inverna Perú website by any User.
Users of this platform acknowledge that offers and advertising on the website apply exclusively to this website and do not apply to other sales media and/or channels, wholesale sales or corporate sales.
The Inverna Perú website is available only to persons who can enter into legally binding contracts under applicable law.
The User undertakes to use the Inverna Perú website in accordance with the law, these Terms and Conditions, morality, accepted standards of conduct and public order.
For Users with an account: when registering, the User declares that the data provided is their own. The User must not include another person's name or provide another person's personal data with the intention of impersonating them. Inverna Perú reserves the right to take appropriate action if a User attempts to impersonate another person.
Users who successfully complete registration will receive a personal account with a password, which they may use to access their account through the Inverna Perú website. Each User is responsible for their own password and must keep it strictly private and confidential, without revealing or sharing it with third parties under any circumstances. Any action carried out through a User's personal account is presumed to have been performed by the account holder.
If a User discovers that a third party knows and is using their password and personal account, they must notify Inverna Perú immediately.
Communications concerning account password administration or inquiries may be sent to [email protected].
All intellectual property rights in the Inverna Perú website, its content and designs belong to Inverna Perú or, where applicable, to contracted third parties. Where rights belong to third parties, Inverna Perú holds the licenses or permissions necessary for their use.
Reproducing, distributing, transforming, publicly communicating, making available or otherwise using all or part of the Inverna Perú website's content, in any format or by any technical means, without authorization from Inverna Perú is expressly prohibited. The User undertakes to respect the intellectual property rights of Inverna Perú, its affiliated companies and third parties.
Likewise, using or reproducing any trademark, name or logo appearing on the Inverna Perú website without prior written authorization is expressly prohibited.
Inverna Perú states that suspension or interruption of the website does not cause harm to the consumer, as there is no legal obligation to maintain an operational website permanently. Without prejudice to the foregoing, under this clause the consumer acknowledges that Inverna Perú is not responsible for possible damage or loss on the website arising from events beyond its control or unlawful interference.
Inverna Perú offers its products in two presentations:
If the User wishes to purchase a product in a Giftbox, they must visit the corresponding separate section. The User declares that they have reviewed the chosen presentation in detail and are satisfied with it. The product will be dispatched in the presentation purchased.
Users have one option for paying for their orders:
The following methods are accepted for online payment:
After confirming an order, the User is responsible for having the payment method selected during checkout available. If that payment method is unavailable, the order cannot be fulfilled and will be canceled.
Products offered on the Inverna Perú website, unless a different method is specified for particular cases or certain product offers, may only be paid for using the methods specifically indicated in each case. Use of credit or debit cards is subject to these Terms and Conditions and, in relation to the card issuer, to the respective agreements signed with the issuing bank.
In the event of a conflict, the latter agreement will prevail. For bank cards accepted on the Inverna Perú website, matters such as issue date, expiration, blocking, commissions and installment purchase interest are governed by the respective agreements signed with the issuing bank. Inverna Perú is therefore not responsible for those matters.
If an unauthorized purchase is suspected and/or confirmed, Inverna Perú will cancel the purchase and reverse the transaction.
Inverna Perú updates the website and regularly reviews the products displayed. However, our company may modify or discontinue products at any time without incurring liability to the User.
The Inverna Perú website is configured to display products that are unavailable while the User is browsing with a “sold out” label. Nevertheless, as described in clause 9, Inverna Perú reserves the right not to approve a purchase request and consequently not to dispatch a product if the requested stock is unavailable due to an exceptional circumstance.
Every purchase request submitted through our website will be validated against product stock, customer information, payment method details and transport capacity. If any of these validations fails, the purchase request will not be fulfilled. The Customer will be notified of the rejection by email, using the address provided during registration, or by telephone, as applicable.
Product offers are made through the Inverna Perú website and may be accepted electronically using the mechanisms provided on the website. Acceptance of an offer is subject to the condition precedent that Inverna Perú validates the transaction. Receipt of a purchase order request does not mean that it has been accepted, that the transaction has been validated or that product availability has been confirmed. Accordingly, for every transaction on the Inverna Perú website, confirmation, validation or verification by Inverna Perú is required for a contract to be formed.
To validate the transaction, Inverna Perú will verify: a) that stock is available when the offer is accepted; b) that the payment method offered or selected by the User is validated and accepted; c) that the User's registered information matches the information provided with the purchase request; d) that the User's payment has been credited; and e) that our motorcycle delivery personnel have sufficient transport capacity to make the delivery (the “Purchase Conditions”).
Please pay attention to communications, as we may contact you for the validation described above. In accordance with the preceding paragraphs and as a transaction security measure, Inverna Perú may cancel orders if it determines that one or more Purchase Conditions are not met, particularly items a, b, c, d and e above. If any condition is not met, Inverna Perú will automatically cancel the order as a User security measure and notify the financial institution that issued the card used in the purchase request within a maximum of seven (7) business days. That financial institution will subsequently be solely responsible for releasing the amount held for the purchase, in accordance with its procedures and policies. Inverna Perú may cancel an order and the corresponding purchase order under this paragraph at any time, including after the User receives confirmation that the order was received.
Furthermore, product availability cannot be confirmed until the order has been prepared for shipping, taking into account any discrepancy between expected availability on the website and actual stock. If the purchase process is not approved, Inverna Perú will inform the customer by email or telephone.
If the unmet Purchase Condition is insufficient stock of only some products in your purchase request, we will contact you. At this stage, you may choose to:
Prices shown as available on the Inverna Perú website are valid only on this website and do not apply to other Inverna Perú sales channels, including other online sales sites, catalogs, physical stores or telephone delivery services. Product prices on the Inverna Perú website are expressed in Peruvian soles. Prices correspond exclusively to the value of the goods offered. They include General Sales Tax (IGV) and exclude transport, handling, shipping, accessories not expressly described, other additional items and bank interest associated with the payment method used.
Products purchased through this website are subject to the dispatch and delivery conditions selected by the User and available on the website. The User is solely responsible for the delivery address information. The chosen dispatch and delivery timeframes begin when Inverna Perú validates the purchase request and payment method, and are counted in business days. Specifically:
Once the purchase process is confirmed, estimated shipping time is 1 to 3 business days for Metropolitan Lima and 5 to 10 business days for other provinces.
Inverna Perú will not be liable if, due to unforeseen events, force majeure and/or natural disasters, it does not deliver the product on the agreed date within the delivery times indicated above.
Exchanges and returns are subject to the Exchanges and Returns Policy, available in the footer.
An offer is valid until the promotion's stated end date, until the available promotional stock communicated to the User is exhausted, or for as long as the offer remains available, whichever period is shortest.
Promotions offered on this website are not necessarily the same as those offered through other Inverna Perú sales channels, unless expressly stated on the website or in the advertising for each promotion. When the website offers a free or discounted product with the purchase of another, the free or discounted item will be delivered to the same location as the purchased product. Inverna Perú's promotions and promotional activities are subject to applicable regulations.
The processing of personal data and other User information through this website, and the purposes of that processing, are specifically detailed in the Privacy Policy.
The User expressly agrees that the telephone number and/or email address entered in the registration form will be the official means of contact between Inverna Perú and the User. The User is solely responsible for ensuring that this email address and/or telephone number remain active and functional to receive all communications from Inverna Perú. Communications from the User to Inverna Perú must be sent to [email protected].
Inverna Perú will not be responsible for delays, performance failures or website interruptions arising directly or indirectly from any cause or circumstance beyond its reasonable control, including, but not limited to, equipment failures, electronic or mechanical communication line failures, theft, operator error, severe weather, earthquakes or natural disasters, strikes or other labor issues, wars or government restrictions.
Inverna Perú is working to ensure product availability and delivery within the offered timeframes. However, because of the situation arising from the spread of COVID-19 and increased activity through our e-commerce channel, delivery times may experience delays. We remind Users that our economic activities are subject to government regulations and may be affected at any time by a National State of Emergency. In cases of unforeseen events or force majeure, we may therefore cancel the purchase order and refund the payment method used.
In accordance with the Consumer Protection and Defense Code, Law No. 29571, Inverna Perú provides a virtual Complaints Book so Users may submit formal complaints or grievances. The virtual Complaints Book is available here: Complaints Book.
Users expressly authorize assignment of these Terms and Conditions to any person who (i) becomes bound by these Terms and Conditions and/or (ii) becomes the new controller of the database containing the User's personal information. Following an assignment, Inverna Perú will not be responsible for events occurring after the assignment date. The new controller will assume every obligation set out in these Terms and Conditions and the Privacy Policy concerning the processing, safeguarding and retention of the User's personal information.
These Terms and Conditions are governed by Peruvian law. Any dispute concerning their validity, application or interpretation, including the Privacy Policy, will be resolved in the courts of Cercado de Lima.
Inverna Perú expressly reserves the right to modify, update or expand these Terms and Conditions at any time.
Any modification, update or expansion will be published immediately through this website. It is the User's responsibility to review the Terms and Conditions in effect when browsing.
If the User does not agree with the changes, they may choose not to use the Inverna Perú website.
The Terms and Conditions in effect at the time of the transaction with the User will be honored.
