Complaint book

Company information

Legal company name: INVERNA PERÚ S.A.C.

RUC: 20606590319

Address: 131 Teruel Street, Pueblo Libre, Lima, Peru

Consumer identification (or representative if underage)

Given names

First surname

Second surname

Document type

Document number

Phone

Department

Province

District

Address

Address reference

Email address

Are you underage?

Purchased item identification

Order number

Purchased item

Claimed amount (S/)

Claim details

Claim type

Date

Claim/complaint details

Requested resolution

(1) Claim: dissatisfaction related to products or services.

(2) Complaint: dissatisfaction unrelated to products or services, or dissatisfaction with customer service.

Filing a claim does not prevent other dispute resolution routes and is not a prerequisite to filing a complaint with Indecopi.

The business must respond to claims and complaints within fifteen (15) working days, without extension.

The response will be sent to the email address provided in this form.

I declare that I have read and accept the Privacy Policy. I declare that the information provided is correct and truthful.