What should I do if I received the wrong item?

We sincerely apologize for sending the wrong item and appreciate your understanding. To resolve it, please contact us through our Instagram account, @inverna.universe, WhatsApp at +51 961 739 559, or email at [email protected]. Attach photos of the incorrect item you received, along with your order number, and we will arrange the appropriate exchange.

Your satisfaction is our priority, and we will work to resolve this situation as efficiently as possible.